Blue Rock Search is a minority-owned executive search firm, an SRA Network member, and a Hunt Scanlon Top 10 global recruiting firm. We specialize in the targeted identification, assessment, and placement of executives across four distinct practice areas: Human Resources Executive Search, Franchising, Customer Experience, and Operational Excellence. Blue Rock’s founding partners are respected and trusted thought leaders with more than 75 years of combined experience in their respective practice areas. Our systems, processes, and tools are designed to flex to fit our clients’ unique needs and reflect our philosophy of built-to-last relationships.

As your Executive Search Consultant, we partner with you to curate an experience designed to attract leaders that will make a positive impact on your organizational culture and business performance.

If you seek a partner who takes time to understand your goals, is highly connected in their respective talent communities, and can help you land desired talent, Blue Rock Search can help.

Learn how Blue Rock can find your next hire.

About Us

Why our clients choose to work with us…

  • Our Founding Partners are respected, trusted, thought leaders in their respective Practice Areas, with 50+ years of direct experience filling Franchising, Human Resources, and Customer Experience roles at the Corporate and Field location level.
  • We have a proven, time tested, search methodology and approach that our clients and candidates can count on.
  • We invest the time required to get to know them both personally and professionally; their industries; their organizations; and their culture.  
  • We understand the linkage and importance of both competency and cultural fit, and assess candidates accordingly
  • We invest in the technology, tools, and resources required to identify, source, select and land talent in today’s highly competitive fast moving marketplace

Speak with one of our dedicated search professionals today.

Your Blue Rock Customer Experience

The Blue Rock Search Experience is a highly methodical and time-tested process grounded on continuous stakeholder engagement.

Current State Assessment

Well beyond the position spec, we take the time to understand your business & industry; the role and its organizational impact; and your efforts to date.

Goal Alignment

From Day One of a search we set and gain team alignment on critical path deliverables and timelines.

Action Planning

With an Extensive Intake Call we will initiate the search; define the ideal candidate profile; and define a winning selection process.

Highly methodical, execution of targeted research, sourcing, and assessment of profile fitting talent to deliver against our contracted search commitments. Ongoing search status and metrics communication provided throughout the life cycle of every search.

A Dedicated Search Team

Sourcing Manager

  • Identifying Quality Candidates
  • Managing the Data

Recruiting Director

  • Candidate Facing
  • Managing Realistic Expectations

Client Relationship Manager

  • Client Facing Engagement
  • Managing the Process to a HIRE

Learn more about the Blue Rock Experience.


Market Mastery areas of focus include:


Search for Franchising clients at C-Suite, SVP, VP, and Director level across multiple functional areas inclusive of Franchise Development, Franchise Operations & International Development.

Human Resources

Retained Search in Human Resources at the CHRO, VP, and Director level across all HR specialty areas, inclusive of Talent Acquisition, HR Technology, Total Rewards & Organizational Development.

Customer Experience

Retained Search in Customer Experience, Customer Service and Contact Center management across all industry verticals inclusive of Global Manufacturing, B2B services and Healthcare.


Trust  |  Mutuality  |  Commitment

Ruben Moreno

HR Practice Leader

20+ years Human Resources & Executive Search Experience

Nancy Estep-Critchett

Franchising Practice Leader

25+ years Franchising & Executive Search Experience

Christopher Rios

CX Practice Leader 

20+ years Hospitality & Executive Search Experience


As our client, you know that you will have the right talent, in the right place, at the right time so you can focus on other critical business needs. Our recent projects include:

  • SVP Customer Success and Professional Services, $35M Tech Company
  • Sr. Mgr Workforce Management, Call Center, $500B Retailer
  • Training Manager – Call Center, eCommerce
  • Product Innovation Manager – eCommerce
  • Director Innovation, Customer Experience – Hospitality
  • Knowledge Base Manager – Call Center, $500B Retailer
  • VP of Total Rewards – $500M Software Corp
  • VP Global HRBPs – $4B Manufacturing Corp
  • VP Total Rewards and Shared Services – $4B Manufacturing Corp
  • Sr. Director Total Rewards – $1B Technology Corp

  • Sr. Director HR Technology and Operations – $22B Biopharma Corp
  • Sr. Director Talent Management – $3B Building Products Company
  • Director, Talent Acquisition – $2B Industrial Equipment Manufacturer
  • CEO – Casual Dining Franchisor
  • VP Operations – Health and Wellness Franchisor
  • Vice President Franchise Sales – 300+ Unit Home Healthcare
  • Vice President Operations – Food Specialty Franchisor
  • Director of Training – 300+ Restoration Services Franchisor
  • COO – Rapidly expanding Pet Services AD
  • Regional Support Directors (3) – Home Improvement Services Franchisor


We are passionate about providing you top talent.

Contact Blue Rock Search

Blue Rock Search

2946 University Parkway
Sarasota, FL 34243


(941) 952-9555

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