Month: August 2020

How to Become Aware of Bias when Evaluating Employees

How to Become Aware of Bias When Evaluating Employees

Employee evaluation plays an important part in ensuring that franchise businesses succeed. Unconscious biases can not only make the evaluation process less accurate, it can alienate your team members and cultivate unnecessary tension. These strategies can help you become more aware of bias when evaluating employees. Encourage Self-Assessments One way to become more aware of …

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How to Create a Company Culture That Boosts Productivity

How to Create a Company Culture That Boosts Productivity

High pressure work environments are the norm in many professions as organizations push their employees to perform and produce. Although this strategy might be an effective short-term approach, it usually leads to a negative work culture and burnout among employees. As leaders in the customer experience industry, we encourage companies to promote positivity and wellbeing …

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How Franchisees are Adapting to the New Economy

How Franchisees are Adapting to the New Economy

COVID-19 has drastically altered the economy, forcing businesses and industries to adapt to a new normal. Social distancing guidelines have forced many stores and restaurants to close their shops and switch to operating remotely. Franchisees have been hit hard by the economic downturn, but many are weathering the storm and some are even prospering more …

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