Sarasota, FL: April 28, 2021 – Blue Rock Search is proud to have partnered with Lightbridge Academy to place Bada Hong as the organization’s new Vice-President of Customer Experience.
Founded in 1997, Lightbridge Academy is an early education and childcare franchise with more than 50 locations across the Mid-Atlantic and another 50 currently under construction or development. They deeply understand the challenges of balancing work with parenting and take pride in creating a nurturing environment that balances warmth and security with a solid educational program. In 2021, Newsweek-Statista ranked them as one of “America’s Best Customer Service Brands,” giving proof of the success of their mission.
Before joining Lightbridge Academy, Bada Hong worked for several Fortune 100 companies. He is an expert in implementing effective customer experience management programs. With strong analytical and problem-solving skills and a proven record for streamlining operations to improve customer and business outcomes, he brings a wealth of diverse knowledge to his new position as Vice-President of Customer Experience.
Christopher Rios, Customer Experience Practice Leader and Founding Partner of Blue Rock Search, said, “We were honored to be chosen to assist Lightbridge Academy on this executive search. In every industry, the Vice-President of Customer Experience is a key position. Still, it is especially critical in the market served by Lightbridge Academy, where parents are trusting you with their children. Bada Hong brings much experience and wisdom to the role and deeply connected to the company’s mission of illuminating young minds while providing working parents with the peace of mind they need to be productive.”
Learn more about Blue Rock Search at bluerocksearch.com.
About Blue Rock Search
Blue Rock Search is a 100% minority/female-owned executive search firm, an SRA Network member, a Hunt Scanlon Top 10 global recruiting firm, and a member of the Hunt Scanlon HR/Diversity Recruiting Power 65. We specialize in the targeted identification, assessment, and placement of executives across four distinct practice areas: Human Resources, Franchising, Customer Experience, and Operational Excellence. Blue Rock’s founding partners are respected and trusted thought leaders with more than 75 years of combined experience in their respective practice areas. Our systems, processes, and tools are designed to flex to fit our clients’ unique needs and reflect our philosophy of built-to-last relationships.
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