Sarasota, FL – Blue Rock Search is pleased to announce the firm has partnered with the Customer Experience Professionals Association (CXPA) to provide career-enhancing resources for CXPA members. The first joint project is the “Guide to Developing CX Job Descriptions,” providing in-depth information on five CX positions. The second collaboration is a compensation guide for positions in the United States.
Founded in 2011, CXPA is the premier global non-profit organization dedicated to advancing and cultivating the Customer Experience profession. Blue Rock Search is a natural partner for the organization because of the company’s expertise in CX executive search.
“I have had a strong desire to find a way to bring compensation benchmarking data to the CXPA community,” said Nancy Porte, CCXP, 2022 CXPA Chair. “I am thrilled that we are collaborating with Blue Rock Search to make that happen.” Porte has been involved with CXPA since its founding in 2011, first as a member, then as a Washington, DC Network Leader, and serving on the CXPA Board since 2016.
“Structuring the CX leadership role and hiring the right person is critical, said Greg Melia, CAE, CXPA CEO. “We are pleased to partner with Blue Rock Search to support companies in successfully building CX teams.”
Ruben Moreno, Blue Rock Search Founder, said, “At Blue Rock Search, our CX Executive Search Practice has helped many organizations find the right transformative leaders. Dawn Russell, our CX Practice leader, and our entire team are proud to partner with CXPA to reach a greater audience with helpful resources and highlight the strategic importance of CX for organizations.”
The Customer Experience Professionals Association (CXPA) is a global non-profit organization dedicated to the advancement of customer experience professionals. It provides customer experience professionals with educational and networking opportunities to help them succeed while facilitating the industry-wide advancement of the discipline of the customer experience through the globally recognized Certified Customer Experience Professional (CCXP) program. For more information, visit cxpa.org.
About Blue Rock Search
Blue Rock Search (bluerocksearch.com) is an MBE Certified, 100% minority/female-owned executive search firm specializing in the targeted identification, assessment, and placement of high-impact leaders for their clients. Their founding partners are respected, trusted thought leaders, collectively bringing over 75 years of direct, relevant search experience to their four dedicated practices: HR/Diversity, Franchise, Customer Experience, and Higher Education Executive Search. Blue Rock’s agile service delivery model is designed to flex to the unique needs and expectations of any search, and quickly fill critical roles. Blue Rock Search believes the starting point for a successful search is a strong client relationship built on their core values of trust, mutuality, and commitment—creating “Relationships Built to Last.”