Blue Rock Search

Alex Garcia-Rivera Joins Papa Johns as Vice President of Ops Training & Brand Standards

Sarasota, FL – Blue Rock Search is proud to have partnered with Papa Johns to place Alex Garcia-Rivera as the organization’s new Vice President of Ops Training and Brand Standards.


Headquartered in Atlanta, Georgia and Louisville, Kentucky, Papa Johns International, Inc. is the world’s third-largest pizza delivery company, with over 5,200 establishments across 44 countries/territories, all 50 U.S. states, and over 12,000 employees.


Prior to joining Papa Johns, Garcia-Rivera served as the Vice President of Training and Ops Services at Pollo Tropical. During his five-plus years at the organization, he served in three leadership roles focused on training, development, and operations. He also spent over a decade in leadership, training, and development with Denny’s. Overall, he brings over two decades of experience in operations, training, and talent development to his new role at Papa Johns. A bilingual operations leader with well-rounded expertise, Garcia-Rivera focuses on maximizing operational effectiveness, promoting corporate growth, and delivering excellent customer experience.


Nancy Estep-Critchett, Franchise Practice Leader and Founding Partner of Blue Rock Search, said, “Blue Rock was pleased to work with Papa Johns on the search to identify their Vice President of Ops Training and Brand Standards. Our team, led by Dawn Russell, Melissa Alvarado, and myself, understood the critical importance of hiring an exceptional leader to manage operations training and brand standards in today’s competitive franchise environment. Alex Garcia-Rivera brings decades of experience and in-depth understanding of operations, training, and development to her new role, and we look forward to seeing him contribute to the organization’s continued success.”


About Blue Rock Search

Blue Rock Search ( is an MBE Certified, 100% minority/female-owned executive search firm specializing in the targeted identification, assessment, and placement of high-impact leaders for their clients. Their founding partners are respected, trusted thought leaders, collectively bringing over 75 years of direct, relevant search experience to their four dedicated practices: HR/Diversity, Franchise, Customer Experience, and Higher Education Executive Search. Blue Rock’s agile service delivery model is designed to flex to the unique needs and expectations of any search, and quickly fill critical roles. Blue Rock Search believes the starting point for a successful search is a strong client relationship built on their core values of trust, mutuality, and commitment—creating “Relationships Built to Last.”

Scroll to Top