Blue Rock Search

Blue Rock Search Announces the Release of the 2024 CX Compensation Guide

Sarasota, FL – Blue Rock Search is pleased to announce the release of its 2024 CX Compensation Guide.


The 2024 CX Compensation Guide includes coast-to-coast data for 6 different regions and 18 unique metropolitan areas. Data allows the comparison of average salary levels between different titles, cities, regions, and company revenue categories, while also sharing insights into both median and recommended compensation numbers for each role and region. This comprehensive nationwide snapshot covers salary data for a variety of positions and levels in significant areas, including:

  • Customer Experience
  • Customer Success
  • Customer Service
  • Tech/Strategy

Dawn Russell, CX Practice Leader of Blue Rock Search, said, ” As candidate expectations continue to evolve and conversations around compensation expand, it’s important to have the most up-to-date compensation data in order to remain competitive, attract top talent, and retain them for long-term success. The 2024 CX Compensation Guide contains nationwide comparative salary information across several key positions, giving you the tools you need to structure competitive compensation packages for key CX positions and attract transformative talent to your team.”


More information about the 2024 CX Compensation Guide can be found here.


About Blue Rock Search

Blue Rock Search is an MBE Certified, 100% minority/female-owned executive search firm, an SRA Network member, a Hunt Scanlon Top 10 global recruiting firm, and a member of the Hunt Scanlon HR/Diversity Recruiting Power 65 and the Hunt Scanlon Private Equity Power 100.  Blue Rock specializes in the targeted identification, assessment, and placement of executives across five distinct practice areas: Private Equity, Human Resources and Diversity, Franchise, Higher Education, and CX.


Blue Rock’s partners are respected and trusted thought leaders with more than 50 years of combined experience in their respective practice areas. Their systems, processes, and tools are designed to flex to fit their clients’ unique needs and reflect their philosophy of built-to-last relationships.

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