Associations and Partnerships

The Customer Experience Professionals Association (CXPA) is a global nonprofit organization dedicated to the advancement of customer experience professionals and the CX field as a whole. Founded in 2011, CXPA has evolved from a small, Boston-based startup of around 60 professionals to a global organization, counting over 3,000 members in more than 70 countries. Today, CXPA works to empower and educate its members to make CX integral to the operations of their companies, to understand best practices and new developments, and to implement high standards and skills across the CX field.

The International Franchise Association is the world’s largest membership organization for franchisors. Through industry-leading events, ongoing advocacy and education, and up-to-date resources, the IFA is dedicated to advancing the future of franchising and the franchise community. IFA members get access to large, community-oriented professional networks, mentorship, franchise opportunities, educational opportunities, and much more. It’s all designed to give franchisors the support and resources they need to grow their brands and drive positive change for years to come.

New Dimensions Coaching is a professional leadership development coaching firm that specializes in Hogan Assessments. Hogan’s Assessments are used for a variety of talent management initiatives, from pre-hire selection to executive-level development.

Paidwell utilizes a data-driven approach and a team of experienced HR professionals to partner with companies to develop effective, scalable compensation programs. Recruiting and retaining top talent requires compensation programs that reflect company culture, priorities, and goals. Paidwell’s expert team has experience in career framework design and implementation, role alignment, benchmarking, and total compensation program design and optimization, helping brands find solutions to drive overall growth.

Scroll to Top