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All
  • All
  • Blog
  • Charity
  • Customer Experience
  • Employee Engagement
  • Franchising
  • Higher Education
  • Hiring
  • Human Resources
  • Job Search Tips
  • Leadership
  • Pinnacle
  • Working with Recruiters

Charity Spotlight: VeloSano

Today’s medical researchers are making greater strides than ever before. To make their work a reality, though, they need funding …

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Today’s Outlook: Views from Three Franchise Leaders

The last few years have been filled with change, to say the least. How can franchises get 2023 off to …

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Looking into the HR Crystal Ball: What’s Ahead for Leaders and Organizations

As we head into 2023, HR executives continue to face challenges. While I believe the “Great Resignation” is now in …

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2023 Hiring and Workplace Trends

2023 is just around the corner – so what workplace trends should we be prepared for? Indeed and Glassdoor have …

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Five Insights to Make Hybrid Work a Success

One of the biggest shifts in the workplace over the last few years has been the boom in remote and …

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Santa Shortages Indicate Larger Staffing Concerns

Santa Claus passing out gifts at the holiday party, taking pictures with him at the mall, and catching him in …

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Charity Spotlight: Alzheimer’s Foundation of America

Alzheimer’s disease has devastated so many families, but many organizations are doing the work to find out more about the …

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Charity Spotlight: Mission of Hope

For many families, just meeting the most basic needs can be a struggle. In rural Appalachia, dire poverty and a …

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The Importance of the “Right” Employer for Career Advancement

Does it really matter where you work? According to the results of a new study, it can have an enormous …

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Charity Spotlight: Environmental Working Group

Now more than ever, people are paying attention to the impact of their actions, both big and small, on future …

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Customer Experience and Branding

Brand experience and customer experience are closely related but distinct concepts.  In fact, understanding the distinction between them is key …

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Quiet Quitting: How Franchises Can React

Quiet quitting. What began as a viral video has become one of the most talked about (and written about) topics …

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Edu-Tate: A Positive and Impactful Experience

In college, I first heard the term “edu-tate” in a talk by Dr. Samuel Betances. Today, the concept of “edu-tate” …

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The Future of Hybrid Work

The challenges of the COVID-19 pandemic have transformed the way we think about work. One of the biggest shifts has …

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Are You Recruiting from the Right Talent Pools?

Whether you call it the Great Resignation, the Great Reshuffle, or any of the many names given to the COVID-era …

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The State of CX in 2022

In today’s business world, more people (and companies) than ever are realizing the critical importance of the Customer Experience (CX) …

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Three Areas Where Training Pays Off for Customer-Facing Franchise Employees

Training may take a significant investment of time and energy, but it’s one area where franchise leaders shouldn’t cut corners. …

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The Talent Attraction & Retention Trinity: Culture, Compensation, and Career

https://youtu.be/UPk1bwcNFgg What do you think is the most crucial factor in attracting and retaining top talent? Is it company culture, …

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