On some level, the vast majority of companies use it – but many are finding it produces some unexpected results. This is algorithmic hiring, and it’s one of the hottest topics in recruiting and HR right now. Applications of Algorithmic Hiring For the most part, algorithmic hiring is not happening as a standalone process. …
The Rise of Algorithmic Hiring: What to Know About AI in the Recruiting World Read More »
We’re accustomed to hearing “bias” and immediately having a negative perception. While it can have a number of adverse effects, when bias is appropriately recognized and leveraged, it has the potential to open doors to a more potent leadership model and a more diverse, inclusive organization. Conscious and Unconscious Bias Bias comes in many …
Brand experience and customer experience are closely related but distinct concepts. In fact, understanding the distinction between them is key to creating a successful and sustainable marketing strategy. Here’s how to ensure you’re giving customers what they are looking for in 2022. Brand Experience vs. Customer Experience Brand experience is the overarching experience or …
Whether you call it the Great Resignation, the Great Reshuffle, or any of the many names given to the COVID-era hiring woes, the fact remains that hiring in the CX world is tough these days. Competition for talent is intense, employees are changing their priorities, and the result is a frustratingly large number of job …
In today’s business world, more people (and companies) than ever are realizing the critical importance of the Customer Experience (CX) function. It’s a fast-growing function, as organizations compete to attract and retain top talent and to develop the best possible customer experience to set them apart. Statistics from the past few years prove the …
Based out of Mt. Pleasant, Texas, Diamond C Trailers has been an industry leader in the trailer manufacturing sector since 1985. The company is proud to be a family-owned business based on the values of honesty, respect, humility, and integrity. It’s those very values that led the company to make its latest major decision: hiring …
CX in Manufacturing: How Diamond C Trailers is Taking a Leadership Role Read More »
