BLUE ROCK SEARCH
Proven Franchise and CX Recruiters Driving Real Results
Blue Rock Search is an executive search firm with over 30 years of Franchise expertise and is one of the early leaders in Customer Experience (CX) recruiting.
Our woman-owned team is committed to fast tracking your success by finding leaders who drive real results and align with your growth goals.
30+
YEARS EXPERIENCE
TESTIMONIALS
What People Say?
VP Operations, North America - 1,000 + Unit Automotive Services Franchisor
“I found Nancy to be engaged with a sense of urgency and a true sense of what was going to be a solid long-term fit for me, along with keeping her client’s best interests at the forefront. She was always available and a pleasure to work with. Her follow-up and detailed knowledge of the company, as well as the state of the marketplace was a huge comfort to me. I knew I was in good hands.”
Sr. Manager, Franchise Performance, Subway
“Blue Rock was nothing but professional to deal with. From the first step to the final offer, they guided me thru the steps and let me know what to expect. I felt very comfortable talking and discussing opportunities that they were looking to fill. Thank you for helping me along the process and for setting me up to succeed. ”
Vice President, Customer Experience, CEMEX, Inc.
“We all understand the angst of a career move...Blue Rock will put everything at ease to make the transition a great experience. Besides being a reliable source of information and an extraordinary ambassador for both the company trying to recruit talent and the individual looking for a new opportunity, the most important quality that Blue Rock displays is Integrity. I believe this quality is truly rare in the world of professional recruitment.”
Global VP Quality (UK Based Composite & Polymer Company); Ex-VP Customer Service and Solutions, NA, CHEP USA;
“Blue Rock Search is an excellent company to work with when looking for a new role for your career. They are incredibly detail oriented and know the company they are representing extremely well. They then transfer that knowledge to you after they have determined you are a good candidate for the open role. They spend extra time ensuring you are prepared for the interview process and follow up with you quickly. I feel very comfortable that Blue Rock is representing me just as well with the hiring company.”
“I have had the pleasure of working with Nancy Estep-Critchett of Blue Rock Search for over 20 years, and I can confidently say she is one of the best in the business. Nancy is professional and reliable, and she brings a wealth of industry knowledge and an extensive network to the table. She matched my skills and background with a leading international brand, and the experience was seamless from start to finish. Her dedication to finding the right fit—whether you're seeking top-tier talent or looking for your next career opportunity—is unmatched.”
DC CEO PhysMed
Working with Blue Rock Search has been an exceptional experience. Their team showed a strong commitment to understanding our needs and finding candidates who exceeded expectations. They helped us place top-performing sales representatives and an outstanding Director of HR who transformed our operations and culture. What sets Blue Rock apart is their personalized approach and deep understanding of our industry. From consultation to placement, their professionalism and attention to detail stood out. The candidates they presented were well-vetted, highly qualified, and a great cultural fit. We’re grateful for their expertise and look forward to continuing the relationship.
Seeking a New Career Opportunity in Franchising or Customer Experience?
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J.J. Sorrenti
President Safeguard Business Systems; Former SVP & GM GNC Franchising;