Operating Director

Blue Rock Search
October 11, 2021
Winston-Salem, NC


Blue Rock Search has recently been engaged by a rapidly expanding fast casual restaurant franchisor to identify their next Operating Director.  This person will be responsible for directing the daily operation of their restaurant, ensuring compliance with company standards in all areas of the operations, including guest service, inventory, financial accountability, food quality, repair and maintenance, hiring, training and employee relations.  This is a high-profile role in a well-funded division of the brand.  An ideally suited candidate is an experienced, high energy, high integrity, leader/coach/mentor and restaurant professional.   This is a long term – career focused opportunity that offers tremendous income potential linked to oversight of a single unit.

Essential Functions:

  • Team Members

o Reinforces and practices open communication with all Team Members and managers

o Fosters a Team Environment that supports their Purpose and Brand Values

o Is fully committed to providing the proper Training for all Team Members hired into the brand

o Is committed to making the restaurant a great place to work by engaging with the Team Members, creating a fun environment, and always putting People first

o Partners with the Area Coach and HR to ensure resolution to all Team Member relation issues and maintaining legal compliance in the restaurant

  • Guest Service

o Is committed to providing the Guest’s with a complete brand experience they can’t find anywhere else

o Is committed to holding their team responsible in all areas of the brand’s food quality and service standards

o Serves as a role model in resolving guest issues and complaints

o Ensures that food safety standards are met and ensures that teams are properly trained on these standards

  • Financial

o Complete responsibility for store financial performance

o Knowledge on how to accurately read and dissect a full Profit vs. Loss Statement by period and able to create action plans around initiatives if needed

o Completes monthly inventory

o Is able to adapt and adhere to Company labor standards through scheduling and analysis

Benefits and Compensation:

  • Medical, Dental, Vision
  • Paid Vacation Time
  • Competitive Salary pay with monthly bonus program
  • Complete Comprehensive training program both online and in-store
  • Master Class Leadership Training- Learn from some of the best Leaders in the business!
  • Access to the company Wellness program for both mental and physical health -COMING SOON!
  • Access to company Financial Planning System-COMING SOON!


Follow us on LinkedIn: https://www.linkedin.com/company/blue-rock-search/

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