Set Meaningful Goals and Milestones in the New Year

January is the time where many business owners sit down, evaluate their objectives, and set goals for the coming year. The most common goals are either goals aimed to establish a healthy habit or goals aimed to correct negative behaviors. Either way, New Year’s resolutions if done right have the ability to advance your long-term […]

Looking into the HR Crystal Ball: 2021 Predictions from Blue Rock Search

Human Resource leaders occupy a unique role. Our job is to look at people, not just in one department, but across an entire organization. Seeing both reality and possibilities, we help company leaders (and fellow employees) chart the best path through the rocky landscape of change. As you plan your steps for 2021, here are […]

How to Support Your Remote Team Effectively

Over the course of the year, remote workers have become a much more important part of the workforce, which has posed a challenge for HR directors and managers who have had to reevaluate how to provide their team with the support they need to succeed. As a manager, here are some of the best ways […]

Customer Experience Trends on the Rise

After such an eventful 2020, the coming year is going to be an interesting time for customer experience as businesses try to adjust to changes in the behaviors and expectations of their customers. Here are some of the customer experience trends that are on the rise right now. Digital Experiences Companies across many different industries […]

3 Hiring Mistakes You Could Be Making

The success of a franchised business often comes down to who you hire. Your employees determine if you deliver a reliable product or service and provide customers with an enjoyable experience, which makes them your most important investment. For this reason, you can’t afford to make poor hiring decisions. Here are three hiring mistakes you […]

4 Unique Interview Questions to Gain Deeper Insights

Professionals who are looking for a new opportunity may wind up hearing the same questions asked over and over again. While generic questions have their place, more unique questions can lead to more sincere responses and allow you to really get to know the candidate better – assessing both soft skills and personality. These four […]