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The Emergence of the Franchise Development Officer (FDO)

There’s a new role emerging in the franchise world: the franchise development officer (FDO). What is this leadership position, and why should everyone be paying attention? Let’s take a look.   What Does a Franchise Development Officer Do? A franchise development officer (FDO) is someone relatively high up in a given organization whose job is …

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Boomerang Employees: Views from Three Franchise Leaders

2020 and 2021 saw the “Great Resignation”: a mass movement of workers out of their current jobs and in search of something new. The immediate cause of this was, of course, the unprecedented situation created by the COVID-19 pandemic, with workers and businesses alike struggling with enormous new challenges.   Those pandemic-related causes weren’t the …

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Evaluating Wages and Lost Opportunities: A Skill Every Franchise Owner Needs to Succeed in Tight Labor Markets

In a world where labor costs are rising, franchise owners are facing a new set of difficulties. To stay successful, it’s more important than ever for these franchise owners to keep an eye not just on the obvious costs, but on the cost of lost opportunities.   The cost of a lost opportunity is a …

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