The customer experience market has changed drastically in the last few years as customer’s expectations have evolved with technological changes. Now much of the customer experience occurs online and through mobile apps. These are some of the biggest trends in the customer experience market right now. Demand Remains High Despite the difficult circumstances this year …
Current Trends in the Customer Experience Market Read More »
Despite the economic uncertainty this year, franchise sales remain strong in the U.S. Many see franchising as an investment opportunity right now because historically, franchising has performed well when the economy is trending downward. Here are some of the trends in the franchise market and what you can expect moving forward. An Increase in Sales …
A new challenge many employers face is how to effectively manage the full range of generations who are currently engaged in the workforce. Hiring managers and recruiters are experiencing a gradual transition from older workers who were primarily focused on salary and retirement, to younger employees who pay particular attention to the social issues that …
3 Ways to Attract Better Talent by Addressing Work-Life and Social Issues Read More »
It doesn’t take long to realize the competitive edge you gain by forging a successful partnership with a veteran recruiter. From planning and strategizing to delivering key talent who will make a real difference in your organization’s success, a growing number of companies are leveraging recruiting firms to find top-tier talent in the customer experience …
How to Work with a Recruiter and Make Great Hires Read More »
